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Brighthouse ripping us off

Anonymous — June 5, 2008 - 4:58pm

you think you had a problem for a month? I have had problems for over 1 year..I have had techs come out once, trwice, and even 3x a month, they don't know what their doing..they send out sub-contractors, change a wire and call it a day. I have ordered the digital service with the HD & DVR service, ever since we started the service we had what they call marco blocking caused by low and bad signal..but every time they come out they say the signal is fine expect when a lead tech came out and found that the signal was bad and placed a amp on the line but that still did not fix the problem..next they replaced the line comming from the tap to the home..and still the same..finally they put another amp on the new line and that seemed to fix the problem..why did it take them over a year to repair the problem? and still keep charging me where I had to call in and ask for credit every time this happend..I pay good money every month and the service should be flawless..if verizon fios was in my area I would have switched a long time ago!! brighthouse is the only cable provider in our area and that sucks!!!

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