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All I can tell you is to get ahold of the Miron Family who is the top of the pile at BHN. They are the owners of BHN and let them know what kind of issues you are having. Forget dealing with the lower end management and goto the owners in Syracuse, NY! I know if I were having those problems I would let all my family and friends throughout the BHN areas and hit them in the wallet by switching to DSL and Direct TV!
My own issues with DimHouse Networks right now would be, I have Analog cable and they are rebroadcasting a digital signal through the analog service and I get the digitizing evertime it rains or is cloudy in SW Florida! There ya go for GREAT service. They come out and check the signal when it is a clear, sunny day and all is working great! They should come out and check it when we are having bad weather in Ft Myers or Sarasota areas SW of our area where the towers dishes are aimed!
Other than that I get pretty good service from DimHouse Networks! Maybe one day Verizon or someone else will move in and give BHN a run for there money on customer service and QUALITY! hey they claim all over JD POWERS gave them #1 status for service in telephone services, why not cable or internet service too?
Do you live in a Brighthouse? No I close my curtains
Anonymous — January 20, 2008 - 12:12pm